I think most retirees would prefer having the option to choose rather than having just a group plan because everybody's got different circumstances and what works right for me may not work right for somebody else.”

-David B., Retiree

They immediately understand your questions and make sure you are clear on the answers. Don’t be surprised if you end the phone call laughing and at ease. Via Benefits is like a friend who understands me.”

Mark I., Retiree

All Via Benefits representatives are highly knowledgeable, friendly and understanding. They are always interested in knowing that their assistance has been helpful in resolving your problems and answering your questions.”

Kevin J., Retiree

Your advisor helped me with my choice for supplemental coverage both for short term and long term care. He also noted the drug coverage differences that I missed.”

John H., Retiree

My experience…has been great. My claims are processed promptly. The website is easy to navigate, and is excellent and very helpful. Rarely do I have to call…because I get my information from their website. When I do call…, the customer service representatives are very professional, knowledgeable and helpful. Via Benefits is a pleasure to deal with.”

Virginia L., Retiree

I have called customer service several times for information and help. In ALL instances, everyone was exceptionally knowledgeable, friendly, professional and helpful. I was very impressed and thankful for the service.”

David M., Retiree

I used the app to do some preliminary research on which plans might be right for me…after speaking to the representative, he was able to quickly guide me to different plans that were better able to meet my needs and were cheaper and would save me more money in the long run.”

Victoria H., Retiree

Great customer service. I had called about how to do something in the online portal. Clark took me through the process on the web site and he was very patient. Customer service at its best.”

Gerald B., Retiree