Truly my choice

Eye on 65: Episode 19

In the newest episode of Eye on 65, retiree Susan Morey shares her experiences in selecting drug coverage, choosing a medical plan and the overall enrollment process into both drug and medical plans.

Length:
16m 21s

Transcript for this episode:

Nina Krammer: From Via Benefits by WTW. Welcome to Eye on 65, a podcast for employers and plan sponsors looking to elevate their retiree healthcare benefits. Today I am speaking with Susan Morey about her experiences in selecting drug coverage, choosing a medical plan, and the overall enrollment process into both drug and medical plans. I spoke with Susan a couple years ago and I'm excited to check back in with her. Hi Susan. It's so great to have you here. Let's jump right in. Can you tell our listeners how long you've been retired?

Susan Morey: I've been retired since June of 2016. My former employer was doing restructuring and some of us were terminated, but because I had enough time with my former employer, I did qualify for retiree benefits. So it was quite sudden your immediate panic is, oh my goodness, what am I gonna do for healthcare? And so I almost immediately contacted Via Benefits. They were extremely helpful to me. Very, very caring, gave me a lot of information. Because I thought, oh, now I have to sit down and I have to compare all of these plans and decide which one is gonna meet my needs, which one is gonna cover my drugs and my medical conditions. And lo and behold, I didn't have to do any of that. I answered a few questions and I gave 'em the list of my current medications. And while on the call, the agent helping me came back and made some suggestions and I reviewed the options and made a decision.

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